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Reception Cover Decision Tool

Find the best place for your clinic to start with Abby.

Not every clinic should start in the same place. This tool helps you identify the call gap most worth testing first.

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Start small Choose the gap first Test before deciding Guidance, not a promise

Why use this tool

Start with the gap, not the whole system.

The best first test is usually the place your clinic is most likely losing calls, interrupting treatment, or leaving callers without a clear next step.

Missed calls

Calls that ring out and get returned later, if at all.

Overflow

Busy periods when reception or clinicians are already helping someone.

Out-of-hours

Evening, weekend or closed-period calls where a helpful answer still matters.

Owner interruption

When clinicians are being pulled away from patients to answer routine calls.

Clinic inputs

Tell us about the gap, not the whole business.

Use broad clinic details only. The goal is to identify the best first test, not to pretend we know everything from a form.

Clinic type

Choose the closest fit for how your clinic operates.

Main time you miss calls

Pick the gap you most want to fix first.

Current reception setup

Choose the closest description of what the clinic does now.

Rough missed or delayed calls per week

Add a broad estimate only if you already have one.

Before you generate

No starting point yet

Add your clinic details and generate a profile. The result will suggest the safest and most useful first test for your setup.

Estimate note

This tool is guidance only. Proof comes from the demo and the 7-day test.

Hear Abby Answer a Call